Privacy Policy

Who we are

Our website address is: https://www.motherload.co.uk

What personal data we collect and why we collect it

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

When assessing shipping we use an anonymised geo-location service to identify which country you are in, based on your supplied shipping address. This is purely to calculate international despach rates. This does not identify you apart from the country you are in.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Your contact information

For customers that register on our website we also store the personal information you provide in your user profile. You can see, edit, or delete your own personal information at any time (except that you can’t change your username). Apart from youself, only website administrators can see this information. No part of your personal contact information is shared with any external agency apart from the payment gateway you have chosen to use when making your online payment.

What rights you have over your data

If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you have any queries regarding access to your data on this site please email: sales@motherload.co.uk

Additional information (to be further completed)

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements